Frequently Asked Questions

Apply a thin layer of Grematcha Deodorant to clean, dry underarms.

Zinc oxide is a mineral that helps absorb sweat and neutralizes odor.

Fractionated coconut oil, the type used in Grematcha Deodorant, is non-comedogenic, meaning it shouldn't clog pores.

Argan oil is a natural moisturizer that can help soothe and nourish the skin under your arms.

Tea tree oil is a natural antibacterial and antifungal agent that can help reduce odor-causing bacteria.

Grematcha Deodorant provides long-lasting odor protection throughout the day.

Grematcha Deodorant is formulated with natural ingredients and is gentle enough for most skin types. However, if you have sensitive skin, we recommend doing a patch test on a small area of your inner arm before applying it all over.

Yes, Grematcha Deodorant is aluminum-free and paraben-free. We use natural ingredients to keep you feeling fresh and odor-free.

Grematcha Deodorant is a natural formula made with a blend of essential oils and gentle ingredients like tea tree oil, argan oil, coconut oil, and zinc oxide.

Yes, we have a return policy in place. Please refer to our Return Policy section for detailed information on how to return your product.

If you experience any irritation or allergic reaction, discontinue use immediately and consult a dermatologist. Please contact our customer service for further assistance.

Store the mist in a cool, dry place away from direct sunlight to preserve its quality and effectiveness.

The shelf life of our mist is 12 months from the date of manufacture. Once opened, we recommend using the product within 6 months for maximum freshness and effectiveness.

You can purchase our mist through our official website, authorized online pages.

Yes, we are proud to say that our mist is both cruelty-free and vegan.

No, our mist is made with natural ingredients and does not contain any artificial fragrances, dyes, or harsh chemicals.

Absolutely! The mist is perfect for on-the-go hydration and can be used multiple times a day to refresh and revive your skin and hair.

Yes, our mist is formulated to be gentle and effective for all skin and hair types, including sensitive skin and color-treated hair.

• For Body: Hold the mist at arm's length and spray evenly over your skin. Use anytime your skin needs a refreshing boost. 
• For Hair: Spray lightly onto your hair, focusing on the ends and avoiding the roots to prevent greasiness. Use as needed for hydration and a fresh scent.

• Vitamin E: An antioxidant that helps protect and nourish the skin and hair, promoting a healthy and radiant appearance.
• Glycerin: A humectant that attracts moisture to the skin and hair, keeping them hydrated and soft.

An alcohol-free mist is gentle on the skin and hair, preventing dryness and irritation that can be caused by alcohol-based products. It is suitable for all skin and hair types, including sensitive ones.

The Grematcha Body & Hair Mist is a refreshing, alcohol-free mist designed to hydrate and revitalize both your skin and hair. It is enriched with Vitamin E and glycerin to provide lasting moisture and a healthy glow.

Yes, we have a return policy in place. Please refer to our Return Policy section for detailed information on how to return your product.

If you experience any irritation or allergic reaction, discontinue use immediately and consult a dermatologist. Please contact our customer service for further assistance.

Store the serum in a cool, dry place away from direct sunlight to preserve its quality and effectiveness.

The shelf life of our serum is 12 months from the date of manufacture. Once opened, we recommend using the product within 6 months for maximum freshness and effectiveness, also away from light and keep in dry and cool place.

You can purchase our serum through our official website, authorized online pages.

Yes, we are proud to say that our serum is both cruelty-free and vegan.

No, our serum is made with natural ingredients and does not contain any artificial fragrances, dyes, or harsh chemicals.

Yes, the serum can be used with other skincare products. For optimal results, use it after cleansing and before moisturizing. If using other serums or treatments, apply in order of consistency, from thinnest to thickest.

Yes, our serum is suitable for all skin types, including sensitive, oily, dry, and combination skin.

• Cleanse your face thoroughly.
• Apply a few drops of the serum to your face and neck, gently massaging it into the skin.
• Use the serum both in the morning and at night for best results.
• Follow with your favorite moisturizer and sunscreen (in the morning).

• Warning: If you're using the Matcha Serum for the first time and your skin is new to 10% Niacinamide, you should introduce it gradually. For the first two weeks, use it only 2-3 times per week. After the second week, you can slowly increase the frequency to every other day until your skin builds tolerance.

• How to Avoid These Risks?

  ✔ Start slow (2-3x a week for 2 weeks, then gradually increase).
  ✔ Layer with moisturizer to minimize dryness.
  ✔ Avoid mixing with strong actives (like Vitamin C, AHAs/BHAs, or retinoids) until your skin adjusts.

  Most people tolerate niacinamide well, but listening to your skin is key! If irritation occurs, reduce frequency or switch to a lower concentration (like 5%).

• Matcha Extract: Rich in antioxidants, helps to fight free radicals and reduce inflammation.
• Hyaluronic Acid (2%): Provides intense hydration by retaining moisture in the skin.
• Niacinamide (10%): Helps to reduce the appearance of pores, improve uneven skin tone, and strengthen the skin barrier.
• Collagen: Promotes skin elasticity and reduces the appearance of fine lines and wrinkles.
• Panthenol (Provitamin B5): Soothes and moisturizes the skin, promoting a healthy barrier.
• Vitamin E: An antioxidant that protects the skin from damage caused by free radicals and environmental stressors.

The Grematcha Matcha Serum is a potent skincare product formulated with 2% Hyaluronic Acid, 10% Niacinamide, Collagen, Panthenol, Vitamin E, and matcha extract to hydrate, brighten, and rejuvenate the skin.

Yes, we have a return policy in place. Please refer to our Return Policy section for detailed information on how to return your product.

If you experience any irritation or allergic reaction, discontinue use immediately and consult a dermatologist. Please contact our customer service for further assistance.

Store the cleanser in a cool, dry place away from direct sunlight to preserve its quality and effectiveness.

The shelf life of our facial cleanser is 12 months from the date of manufacture. Once opened, we recommend using the product within 6 months for maximum freshness and effectiveness, also away from light and keep in dry and cool place.

You can purchase our facial cleanser through our official website, authorized online Pages.

Yes, we are proud to say that our product is both cruelty-free and vegan.

No, our cleanser is made with natural ingredients and does not contain any artificial fragrances, dyes, or harsh chemicals.

Yes, our cleanser is gentle enough for daily use. For best results, use it twice a day – once in the morning and once in the evening.

Yes, our facial cleanser is formulated to be gentle and effective for all skin types, including sensitive, oily, dry, and combination skin.

• Wet your face with water.

• Apply a small amount of cleanser to your fingertips.

• Gently massage your face in circular motions, avoiding the eye area.

• Rinse thoroughly with water and pat dry with a clean towel.

Matcha is rich in antioxidants, which help to fight free radicals, reduce inflammation, and improve skin elasticity. It also has antibacterial properties that can help reduce acne and other skin issues.

Our Grematcha Facial Cleanser is a natural skincare product infused with 2-3% matcha, designed to cleanse, nourish, and revitalize your skin.